Privacy Policy
Last Updated: June 29, 2025
Zadenix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zadenix.com and use our educational services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses or educational programs
- Subscribe to our newsletter
- Contact us via email or contact forms
- Participate in surveys or feedback requests
- Make payments for our services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment information (credit card details, billing address)
- Educational background and professional information
- Profile information and preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
- Clickstream data and navigation patterns
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our educational services
- Processing registrations and enrollment
- Managing your account and user profile
- Processing payments and transactions
- Delivering course materials and educational content
- Sending administrative information and updates
- Responding to inquiries and providing customer support
- Personalizing your learning experience
- Analyzing usage trends and improving our services
- Sending marketing communications (with your consent)
- Ensuring security and preventing fraud
- Complying with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processors and financial institutions
- Cloud hosting and storage providers
- Email delivery and communication platforms
- Analytics and performance monitoring services
- Customer support tools
- Marketing and advertising partners
Business Transfers
If we are involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information when required by law or in response to valid requests by public authorities, including:
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or illegal activities
- Protection of safety and security
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Access controls and authentication protocols
- Regular security assessments and audits
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You may access and update your personal information through your account settings or by contacting us.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Opt-Out
You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Cookie Preferences
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Do Not Track
Our website does not currently respond to Do Not Track signals from browsers.
Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to such locations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Zadenix
355 Boulevard Gréber
Gatineau, QC J8T 6H8
Canada
Email: contact@zadenix.com
Phone: +1 418-588-8606
Additional Information
Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Your Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized access or use of your account.
Automated Decision-Making
We may use automated systems to analyze your learning patterns and provide personalized recommendations. You have the right to request human review of automated decisions that significantly affect you.